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Help at UNAVCO Frequently Asked Questions Knowledgebase Request Support Help by Section Specialized Email Lists Staff Listing Community Mail Lists Community Forums Glossary

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Help at UNAVCO

UNAVCO provides multiple ways to get help that are documented on this page, including:

Also see our Glossary of geodetic terms and related support technology terms.


Frequently Asked Questions

Please visit the appropriate FAQ area for more information about the extent of support and services offered at UNAVCO:

Knowledgebase

Explore our Knowledgebase, for technical information spanning GNSS receiver use, monumentation, software, data processing, and more.

Request Support

Request Support from UNAVCO. To ensure the quickest response, use this form for any support request including proposal development, budgets, campaign data collection, permanent station installation and maintenance, network monitoring, archiving, education and outreach programming, etc.

Help by Section

For quick questions or comments regarding our main site Sections, first visit the specific Help page for that Section or use the associated e-mail address.

visit first: Help with Section Section E-mail Address notes
Help with Community Connections communityunavco.org  
Help with Projects projectsunavco.org  
Help with Instrumentation instrumentationunavco.org  
Help with Data dataunavco.org see other specialized Data emails below
Help with Software softwareunavco.org see other specialized Software emails below
Help with Science Connections scienceunavco.org  
Help with Education educationunavco.org  

Specialized Email Lists:

Email scienceunavco.org — for media related questions about UNAVCO.

Email webmasterunavco.org — for problems, comments, or questions specifically regarding UNAVCO's Web site.

Other specialized email lists:

specialized Data e-addresses when to use
rtgpsunavco.org to request account for real-time data access
archive-gpsunavco.org for GPS/GNSS data archiving
archive-sarunavco.org for SAR data archiving, mission tasking
archive-tlsunavco.org for TLS data archiving
archive-strainunavco.org for surface laser and borehole strainmeter (BSM) data archiving questions
archive-seismicunavco.org for borehole seismometer data archiving questions
archive-tiltunavco.org for borehole tilt data archiving questions
specialized Software e-addresses when to use
teqcunavco.org for all questions regarding teqc software
gsacunavco.org for all questions regarding GSAC data management software

Still unsure? Then email helpunavco.org.

Staff Listing

If you know who you need to contact at UNAVCO, see our Staff Directory for email or telephone information.

Community Mail Lists

UNAVCO provides community mail lists for seeking support from the community at large on a variety of topics. Archives of these lists' activity are available online. The following list shows examples of some of the topics available for subscription.

List Description
unav_all UNAVCO Community mail list
members UNAVCO Member and Associate Member Representatives
edu-learning announcements from UNAVCO Education & Community Engagement
gsac GSAC (Geodetic Seamless Archive Centers) community mail list
supersites contact list for Supersites
unav-data announcements from UNAVCO Data group

Community Forums

The UNAVCO Community Forums provide online web-based forums where discussions can take place and be browsed. Feel free to request a new forum for a topic of interest to you and the UNAVCO Community by sending an email to webmasterunavco.org.

Last modified: Monday, 24-Nov-2014 21:41:21 UTC

 

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